Privacy Policy
Your privacy and data protection are our priority
Effective Date: January 1, 2025
At VISIT KILI ADVENTURES, your trust is our priority. Whether you book a Kilimanjaro climb, Mount Meru trek, or Tanzania day trip, we are committed to protecting your privacy and safeguarding your personal data.
1 Information We Collect
- Personal details: name, email, phone number, nationality, and emergency contact.
- Booking details: itinerary, trekking routes, accommodation preferences.
- Health and fitness information (required for high-altitude trekking safety).
- Payment details for secure transactions.
- Website usage data: search queries, visited pages, browser type (collected anonymously).
2 How We Use Your Information
We use your information to:
- Process bookings for Kilimanjaro climbs, Mount Meru treks, and day trips like Marangu Waterfalls and Kikuletwa Hot Springs.
- Arrange airport pickups, transfers, and accommodation in Moshi/Kilimanjaro region.
- Provide professional services through licensed Kilimanjaro Guides Association members and porters verified by the Kilimanjaro Porter Association.
- Ensure your safety, provide nutritious meals, and manage trekking logistics.
- Send updates, offers, and newsletters (you may opt out at any time).
3 Sharing Your Information
We do not sell your data. However, we may share necessary details with:
- National Park authorities for permits and entry fees.
- Hotels, lodges, or camps to arrange your accommodation.
- Medical professionals in case of emergencies.
- Trusted partners offering cultural day trips and safaris in Tanzania.
4 Payment Security & PCI-DSS Compliance
Your payment information is handled with the highest level of security. VISIT KILI ADVENTURES partners with DPO Group (Direct Pay Online), a PCI-DSS Level 1 certified payment processor - the most stringent security standard in the payment industry.
PCI-DSS Level 1 Compliance
The Payment Card Industry Data Security Standard (PCI-DSS) Level 1 is the highest and most rigorous certification for organizations handling credit card transactions. DPO Group maintains this certification across all African operations, ensuring your payment data is protected by the same security standards used by major global banks and financial institutions.
What PCI-DSS Level 1 means for you:
- End-to-end encryption - Your card data is encrypted from the moment you enter it
- Zero data storage - We never see or store your complete card details
- Secure network - Protected by firewalls and regular security audits
- Access controls - Strict limitations on who can access payment systems
- Regular compliance audits - Ongoing monitoring and security assessments
Learn More About DPO Security
DPO Group is committed to maintaining the highest security standards across Africa:
5 Data Protection & Security
- We use SSL/TLS encryption for all website communications
- Only authorized staff have access to personal information
- Regular security audits to protect against unauthorized access
- Your data is stored only as long as necessary for legal and operational purposes
- Payment processing handled exclusively by PCI-DSS Level 1 certified partner (DPO Group)
6 Cookies & Website Tracking
Our website may use cookies to improve user experience and provide personalized content. Cookies help us understand popular searches like "Kilimanjaro climbing prices 2025", "Mount Meru trekking tours", and "best day trips in Moshi".
7 Your Rights
- Request a copy of the personal data we hold about you.
- Correct or update inaccurate information.
- Opt-out of marketing communications at any time.
- Request deletion of your data, subject to legal obligations.
8 International Travelers
If you book from the EU, UK, or US, your data may be transferred to Tanzania for processing in compliance with GDPR and international data protection laws.